Terms and Conditions

1. Acceptance of Terms

By accessing or using the Quorra web application (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Quorra is a technology platform that enables users in the CEMAC region to:

• Deposit and withdraw funds via Mobile Money networks (MTN, Orange) using one of our licensed payment partners.
• View market data for US equities and for stocks listed on supported African exchanges.
• Buy and sell US stocks and ETFs (including fractional shares). Trade execution and custody are provided by our U.S. brokerage partner, Alpaca Securities LLC. US shares are held in an account in Quorra's name, and Quorra's records show each user's share.
• Buy and sell stocks listed on supported African exchanges (such as the BRVM, Nigerian Exchange, Johannesburg Stock Exchange, Nairobi Securities Exchange and Ghana Stock Exchange) through our brokerage partner MyStocks Africa. For these, a brokerage sub-account is opened in your name at MyStocks Africa the first time you trade, using the identity details you verified with Quorra.
• Trades are placed as market orders, by amount in XAF (or by number of shares for certain US stocks that can't be split).

Quorra is NOT a registered bank or broker-dealer. We are a technology interface partnering with licensed third-party providers (Alpaca, MyStocks Africa and our mobile-money payment partners) for payment processing and brokerage services. Quorra can pause or stop offering any market, broker or payment partner at any time; your existing holdings stay yours.

3. Eligibility

To use Quorra, you must:

1. Be at least 18 years old.
2. Reside in a supported country within the CEMAC region.
3. Have the legal capacity to enter into a binding contract.
4. Pass our "Know Your Customer" (KYC) identity verification process.

5. Account Security

You are responsible for maintaining the confidentiality of your login credentials. You are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use. Quorra is not liable for any loss or damage arising from your failure to protect your account security.

6. Pricing, Deposits and Withdrawals

• Methods: We use Mobile Money for funding (XAF) through one of our licensed payment partners.
• Fees (always shown before you confirm): We pass on the costs of the providers we use. A deposit fee is added on top of each deposit. A withdrawal fee is taken from each withdrawal, plus any third-party (Mobile Money) fee. A trading spread (a margin on the exchange rate) applies to each buy and sell. Trades on African exchanges also carry the broker's own trading fee (currently 0.75% of the trade value, set by MyStocks Africa), included in what you pay or deducted from what you receive. There are no account maintenance fees.
• Dividends: Paid to your balance in XAF after any tax withheld at source, rounded down to the nearest whole XAF.
• Withdrawals: Withdrawals require identity verification (KYC) and may be reviewed by our team before mobile money is sent. Timing is not guaranteed to be instant.
• Orders: When buying or selling, you enter the XAF amount you wish to trade. US buys may be queued and executed in batches; US sells execute when the US market is open. Orders on African exchanges go to the broker's dealing desk and complete when the exchange fills them; until then the amount (or shares) is set aside, shown as Pending, and you can cancel.
• Sale proceeds: When a sale completes, the proceeds are credited to your Quorra balance in XAF and can be withdrawn like any other balance.
• Limits: We reserve the right to impose daily or monthly transaction limits for security and compliance purposes.

7. Prohibited Activities

You agree not to use the Service for:

• Money laundering or terrorist financing.
• Any illegal or fraudulent activity.
• Market manipulation.
• Reverse engineering or attempting to hack the Platform.

Violation of these terms may result in immediate account suspension or termination and reporting to relevant authorities.

8. Intellectual Property

The Quorra name, logo, design, and all content within the App are the exclusive property of Quorra and are protected by intellectual property laws. You are granted a limited, non-exclusive license to use the App for personal, non-commercial purposes.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUORRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (B) ANY THIRD-PARTY CONDUCT OR CONTENT ON THE SERVICE.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Cameroon and the regulations of COBAC/CEMAC, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.